Refund policy

Return Policy:

  • Due to the nature of this hobby, we cannot take any returns if they are used and opened (must be in brand new condition)
  • If returned opened and in used condition (examples below) they will be sent back with no refund. These items will then be considered USED condition. 

            Examples:

  • Crash damage
  • Component failure or premature wear as a result of crash damage
  • Lack of maintenance, improper use or abuse
  • Normal wear and tear of the product: e.g., worn-out drive train, drive shafts, suspension components, gears including spur, clutch, clutch-bell, clutch springs, brakes, bearings, belts and tires
  • Water damage or problems resulting from water intake

Parts Problem

If you have a specific part problem, Finocchiaro's Hobby Outlet will determine if the issue is in question and will contact you within 1-3 business days after form submission @contact us form. If determined that the part or parts are covered under warranty, Finocchiaro's Hobby Outlet may ask for photos so we can contact our vendors accordingly. 

*This warranty does not cover certain items listed below, damage caused by misuse or improper set­up*.

 *Examples of misuse are as follows: visible crash damage, evidence of running through mud/water, and modified cases/heat sinks on electronics.

Note: Non-­factory connectors and/or soldering also constitutes misuse for all electronic component